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Currently Hiring for:
Restaurant Host/Retail Sales Associate
Beachside Hospitality is looking for talented and dual-role sales staff/host to greet, seat, and check-out customers. Responsible for ensuring that customers have an exceptional experience by providing outstanding in-person and telephone service. Provide friendly, professional, and courteous service. Ensures that all work is performed in a timely, efficient, and safe manner according to company policies and procedures.
Essential Duties & Responsibilities:
· Exhibits a professional and friendly demeanor through appearance and by maintaining a positive attitude toward all employees, management, and customers. Capable of working as a part of a cohesive team and maintaining a positive, proactive attitude.
Greet all guests with a friendly smile, demonstrating genuine hospitality
Deliver exceptional service by providing knowledge of merchandise and menus
Maintain a clean and sanitary environment for all team members and guests
· Consistently comes to work neatly groomed, in full uniform with a visible nametag. Maintains an approachable demeanor throughout shift.
· Provides a warm and friendly service experience to all those that call or enter the Gift Shop(s) by anticipating the needs of the guests.
· Uses sales skills to promote items and assist each customer with their individual needs.
· Accurately rings in all merchandise and provides an itemized receipt to each customer.
· Helps conduct inventory of all merchandise as requested by management.
· Alerts manager of any potential theft by fellow teammates, managers and/or customers.
· Develops strong working relationships with all staff members to ensure communication and teamwork is at an optimum.
· Identify ways of improving the efficiency and accuracy within the restaurant/gift shop.
· Attempts to up-sell items to either enhance an existing purchase or recommend something the customer might not have seen while shopping.
· Helps management maintain stock levels for retail items and general supplies, as requested, to ensure resources are readily available, properly stored and secured.
· Continually restocks the retail floor in a neat manner, helping to ensure a variety of sizes and options are readily available.
Required Skills/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
· High School Diploma or GED preferred.
Experience:
Minimum of 1 year experience in a store or restaurant.
Excellent verbal communication and organizational skills with the ability to multitask, prioritize work and follow up on details.
Qualifications:
Flexible schedule to include weekends, holidays and varying shifts based on business demand.
Able and willing to work overtime as business dictates.
Experienced with various point-of-sale systems. Toast preferred.